A-Z

B

BANK
The following institutes have an office here:
Commerzbank, Kaiserstraße 16 & 30
Sparkasse, Düsseldorfer Str. 9
Deutsche Bank, Am Hauptbahnhof 12
Postbank, Am Hauptbahnhof

BATHROBES
You have the option to rent a bathrobe. Please contact reception.

BREAKFAST
Breakfast is served in our breakfast room in the Hotel-Restaurant Du Liban on the ground floor near the reception

Mo. – Fr. from 06.30 a.m. – 10.00 a.m
and
Sa. – Su. 07:00 a.m. – 10:30 a.m.

D

DO-NOT-DISTURB
Please put the do-not-disturb sign outside the room door if you don’t want to be disturbed by the housekeeping staff.

E

Emergency
Please contact reception in case of an emergency. Please also see the information under
“Physician”, “Hospital” or “Fire”.

EXTRAS
Extra pillows, blankets, duvets and towels are available upon request. Please contact reception.

ELECTRICITY
220 volt converters are available via the reception desk. A deposit of € 10 applies.

F

FAX
Please contact reception if you would like to send a fax. We charge € 0,10 per sheet.

FIRE ALARM
Please contact reception in case of fire. Read the fire instruction notice and the escape route signs in your room. Please do not use the lift in case of fire.

FLOWERS
Please tell reception if you would like to order flower arrangements or bouquets.

FORGOTTEN SOMETHING?
The following items are available free of charge at reception: razor, toothbrush, toothpaste, deodorant, nail file, cotton swab, shower cap, make-up remover.

H

HAIRDRESSER
You find the nearest hairdressers in the city centre. Please contact reception for further information.

HOSPITALS
Universitätsklinikum Frankfurt
Theodor-Stern-Kai 7
60590 Frankfurt am Main
Telefon: +9 69 63 01-0
E-Mail: info@kgu.de
Internet: www.kgu.de

I

INTERNET
We provide WiFi free of charge in your hotel room and in all of the public areas. You can obtain your login at reception.
Please dial 550 if you have any problems.

IRONING SERVICE
Please contact reception if you need an iron and an ironing board.

L

LAUNDRY SERVICE
Please give your laundry to reception  before 9:00 a.m. if you wish to get it back on the same day. Please find the laundry bag and list in your wardrobe.

LEISURE ACTIVITIES
Please contact reception for information or brochures of nearby leisure activities.

LOST PROPERTY
All lost or found items are stored and registered. Please contact reception if you should lose or have found anything.

LUGGAGE AND STORAGE
Your luggage can be stored until your departure time on the check-out day. Storage of luggage is for hotel guests only.

M

MINIBAR / ROOM SERVICE
You will find a minibar in your room, please find the minibar list on your desk. There is also a vending machine in the basement.

MESSAGES
Messages will be collected for you at our reception desk.

N

NEWSPAPERS
Please find current newspapers in our breakfast room.

O

Outside Line
Press “0” on your phone and then dial the number.

P

PARKING / GARAGE
There are public parking spaces and parking lot around the hotel. Please ask the reception if you need further information.

PETROL STATION
The nearest petrol station is 900m from the hotel.

PETS
Housetrained pets are allowed for a fee of € 15 per day.

PHARMACY
Mosel Apotheke, Münchener Str. 41

PHOTOCOPIES
There is a photocopier at the reception desk. We charge a small fee per sheet.

PHYSICIANS

General Practitioner
Mrs. Dr. Mdic. Monika Tolan
Am Hauptbahnhof 10

Oculis
Mrs. Dr. md. Hanna Ettinger-Neuss
Kaiserstraße 7

Women’s Doctor
Mr. Dr.med. Adrian Wiener
Münchener Str. 12

Baby Doctor
Dr. Dominik A. Ewald
Mainzer Landstraße 65,

Dentist
Dr. Torsten Krell und Kollegen
Kaiserstraße 3-5

POSTAGE
We can post your letters and postcards for you. You can purchase stamps and postcards at reception.

PUBLIC TRANSPORTATION
Please ask the at reception for timetables and any information about public transportation.

R

RAILWAY CONNECTION
Please find timetables and connections at reception. We can also print out your railway connection for you.

RADIO
You will find an overview of the whole TV & Radio program in the attached Channel guide.

RECEPTION
Our reception is open 24/7. Please dial the number 550 for any questions or requests.

RESTAURANTS

Kakadu´s (Australisch)
Bacco (Italienisch)
Der Fette Bulle (Burger)

S

SAFE
The rooms are not equipped with a safe. There are a few safes available at reception. Please make sure that you leave the safe empty on your checkout day. For further information please contact reception.

SHOESHINE
You will find our shoeshine machine downstairs in the lobby. You will also find a shoeshine set in your room.

SHOPPING POSSIBILITIES
The next bigger Shopping centre you will fin in the city centre. Our reception staff can also assist on any information regarding public transportation etc.

SHUTTLE SERVICE
Please ask at reception for more information.

SIGHTS
For information about the surroundings, sights, city maps and further information please ask our reception staff.

SMOKING
The hotel provides only non-smoking rooms. Please do not smoke in a non-smoking room, it will cause a penalty of at least 180,00 € + the cost of the fire run.

STAMPS
If you need stamps please contact reception. We can also post your letters or postcards.

T
TAXI
Our reception team is happy to order a taxi for you.
TELEPHONE
Please dial the following numbers:
Outside Line: 0
Reception: 550
Wake-up-calls: 550
Fax: 555
Police: 0-110
Fire department: 0-112

For local calls we charge € 0,30 per unit, for distance calls we charge € 0,50 per unit.

To call another room just dial the room number.

If you want to be called in your room from outside,
you are available under +49 69 272 80 + “your room number”.

TRANSPORT CONNECTION
Nearest bus stop: Hauptbahnhof
Nearest train station: Hauptbahnhof
Nearest airport: Frankfurt a. M. (FRAPORT)

TV
You will find an overview of the whole TV & Radio program in the attached Channel guide.

TV GUIDE
A TV guide is attached to this information folder.

TRIPS
Brochures and reservation information are
available at reception.

U

UMBRELLAS
Umbrellas are available at reception against a small deposit.

W

WAKE-UP-CALLS
Please contact reception if you need a wake-up-call the next morning.